Freelance computer engineer

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As mentioned, I have recently completed Microsoft Certified Systems Administrator (MCSA) on Microsoft Windows Server 2003. To achieve this, I had to study for and pass five exams:

As a result of obtaining this certification, I am able to:

• Install Windows XP in an attended (sitting at the computer) installation, unattended, and server-based installations
• Know in depth, the many settings in Windows XP Professional in order to better support users in using the operating system
• Transfer settings from one XP Professional computer to another (Files and Settings Transfer Wizard and the User State MIgration Tool)
• Set up local user accounts and set access permissions on resources such as files, folders, and printers
• Understand how client computers function on Microsoft networks both in Workgroup and in domains
• Understand the start up process of Windows computers and the logging on process meaning that I can effectively troubleshoot these if they do not occur as expected
• Support users in all aspects of configuring their desktop PCs
• Support users in securing their workstations; advising on Anti-virus software, firewalls and protection against common external threats
• Install and troubleshoot the installation of hardware devices
• Install, configure, and troubleshoot the use of printers
• Support users in remote networking options such as setting up dial-up connections to the Internet using conventional modems or broadband devices
• Understand TCP/IP networks and the configuration of the protocol on client computers as well as troublesooting network access problems
• Support users in configuring various essential Internet applications such as email (Outlook Express and Outlook), web browser (Internet Explorer and Mozilla Firefox), and FTP clients (CuteFTP, FileZilla)